Inbound Call Center Services

We are a well-established and reputed outsourcing company, which has handled inbound customer service operations of several global organizations, across a wide range of domains over the years. Our high-tech infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us provide prompt and efficient call center support and phone answering services 24x7 that are tailor-made for your customers.

Webjax's Inbound Call Center Services

We have expertise in a wide range of inbound call center services, such as:

  • Charge back handling services
  • Customer Services
  • Email Management Services
  • Help Desk Solutions
  • Payment collection services
  • Technical Support
  • Consumer Response
  • Event scheduling services
  • Virtual Receptionist Services
  • Inbound Sales
  • Order entry servicesli>
  • Product recall management & Technical Information

Outbound Call Center Services

At Webjax, we serve our customers with top-notch outbound call center services and our proficiency has earned our global clientele. We follow a proven result oriented process with guaranteed value for money. And it's not just about money - our outbound BPO services have functioned as extensions of our customer companies and produced remarkable results.

Our outbound sales call center professionals also have expertise in the following:

  • Product sales
  • Customer support
  • Customer satisfaction surveys
  • Order fulfillment
  • 3rd party verification
  • Order taking
  • Sales lead generation
  • Sales support
  • Conference & registration
  • Product launches

In case you have a unique outbound contact center requirement, do share your requirement with us. We can customize our outbound call center solutions to specifically meet your business requirements. We believe in total transparency, and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge!

Email Support Services

For any business to attain success, customer satisfaction is essentially the primary factor that contributes a large part in it. There are many processes and activities that business owners use to increase the level of efficiency and customer satisfaction. Email and Chat support services are integral tools that help business owners to connect with their target audiences sharing their business message and offerings. Email support and chat support are main activities that support in vendor-customer or business-customer communication. These functions offer the best means for data transmission and customer relationship management. That is why Webjax offers non-voice services that include chat and e-mail support.

Considering the importance of non-voice support services, you can confidently outsource E-mail and Chat support services to us to help leverage your business and organization needs.If you are in need of quality and responsible services, our professionals are here to assist. Non-intrusive behavior, low-cost solutions, continual access and improving customer satisfaction are our primary goals. With our services, you are assured effective brand building and growth in every business vertical.